Perth Festival of the Arts Visitor Information

How do I view each event?

Each event has a page where you can watch that event.

You can view it in the same way as you browse a website or 'cast' the page to a Chormecast or Smart TV. 

When will I receive viewing details of each event?

About 12 hours before the start of the event we will send you an email with a link to watch the event. You will need to sign in to your account before viewing. 

A link will also appear in the list of events in your account.

How long can I view an event for?

Most events will remain viewable for 10 days from the day of broadcast (please refer to individual event pages for exceptions).

Links to the event remain in your account during this time.

Can I share the video with other people?

No.

To watch the event you need to be signed in to your account and have a ticket for that event, therefore sharing the page link will not enable others to view the event.

Can I watch from a different country?

Yes,

Most videos do not have a restriction of which country you are in.

What devices can I view the concert on?

Any device that you are able to browse the internet on.

On a desktop or laptop computer you can choose to watch on the computer screen.

On smaller devices such as phones, iPads, Kindle and other tablets, you may prefer to 'mirror' or 'cast' the webpage to a larger screen or use bluetooth to connect to other speakers.

How to watch from your TV with a Chromecast

Connecting a Chromecast to your TV lets you display your phone or tablet’s screen on the TV screen.

How to cast with a phone or tablet:

Step 1: Make sure your Chromecast and phone or tablet device are on the same WIFI network.

Step 2: Open the Chromecast app on your phone or tablet device.

Step 3: Select Cast Screen and then select Cast Screen again on the next screen.

Step 4: Next, select the Chromecast you want to connect with and your device’s screen will now be mirrored to the TV.

How to cast with a laptop:

Step 1: You will need to have a free Google Chrome browser installed on your laptop for this to work.

Step 2: Open the Chrome browser and click the three dot icon in the top right hand corner.

Step 3: Select Cast... from the dropdown menu.

Step 4: A separate box will pop up and start searching for your Chromecast. While it’s searching click the Cast to dropdown menu and select Cast tab to display your current Chrome tab or Cast desktop to mirror your laptop screen on your TV.

Step 5: Click the Chromecast you want to connect and you’ll see your laptop screen mirrored to the TV.

If you see a pop up box asking if you would like to Optimise your screen click 'Yes' for the best experience.

How to watch from your TV with Amazon Fire TV Stick

Screen mirroring with an Amazon Fire TV Stick: Phone or Tablet Device

Connecting an Amazon Fire TV Stick to your TV lets you display your phone or tablet’s screen on the TV screen.

How to stream:

Step 1: Go to the Settings menu on your Amazon Fire TV Stick.

Step 2: Select Display & Sounds, followed by Enable Display Mirroring.

Step 3: On your phone or tablet device, select the screen mirroring option (you will need a device that has this capability – not all do).

Step 4: Select the Amazon Fire TV Stick device you want to connect with and your device’s screen will now be mirrored to the TV.

How to watch with Apple TV

Casting from an iPad or iPhone to an Apple TV

Step 1: Ensure your iOS device and your Apple TV are on the same wi-fi network.

Step 2: When you open the event you should see the AirPlay icon in the videon control bar. Simply click this icon and the video will load on your TV.

If you don't see the AirPlay icon try using a different browser. Chrome is the most consistent but Firefox works too.

Screen mirroring with an Apple TV: Phone, tablet or MacBook devices

How to stream using a phone or tablet:

Step 1: Ensure your iOS device and your Apple TV are on the same wi-fi network.

Step 2: Swipe up from the bottom of your iOS device to reveal the control centre, select Screen Mirroring.

Step 3: Select the Apple TV you want to connect to.

Step 4: The Apple TV will then display a passcode, which you’ll need to enter into your device. Once you have done this your device’s screen will now be mirrored to the TV. NB: If you can’t see Screen Mirroring in your control centre, it may mean the version of iOS your device is running does not support it.

How to stream using a MacBook:

Step 1: Click the AirPlay icon on the MacBook’s menu bar.

Step 2: Select the Apple TV you want to connect to from the dropdown menu.

Step 3: Select the Apple TV input on your TV to start mirroring your MacBook’s screen to the TV. Once connected, you can select Mirror Built-in Display (which will set the resolution to the same as your MacBook) or Mirror Apple TV (which will use your TV’s maximum resolution).

How to connect your device to a TV with a wire/cable

If your devices or TV do not support wireless screen mirroring you may still be able to use a cable to achieve the same result.

How to connect:

Step 1: Depending on your device you will need one of the following:

• - HDMI-to-HDMI cable (if your device has an HDMI output)
• - Mini-HDMI-to-HDMI cable (if your device has a mini-HDMI output)
• - MHL cable (if your device doesn’t have an HDMI or mini-HDMI output)
• - If you have an Apple device you may need the Apple Lightning Digital AV Adapter

Step 2: Once you have the necessary cable, simply connect your device to the TV, taking note of which input you have used on the TV.

Step 3: On your TV remote, select Input – Source and then choose the input that you connected your device to. Once you have done this your device’s screen will now be mirrored to the TV.

How to watch from your TV with a Laptop

Connect a Windows 8.1 or 10 laptop to a TV wirelessly

Miracast is a piece of software included in Windows 8.1 and 10 which allows your laptop screen to be displayed on a compatible TV screen. To check if your TV is compatible, head to your TV’s network settings and looks for a screen mirroring option. If you have this option, turn screen mirroring on.

How to stream  Windows 10

Step 1: On your laptop right click the bottom right corner of your screen and select Open action centre. In the action centre, select the box labelled Connect.

Step 2: The laptop will search for wireless displays. Look for a display that matches the brand and model number of your TV – select the correct TV option. If this doesn’t work, you may need to check that Bluetooth is switched on – this can be found in device settings on your laptop.

Step 3: Once you have selected the correct TV option, your laptop’s screen will now be mirrored to the TV.

How to stream  Windows 8.1

Step 1: On your laptop, go into your Settings and select Devices.

Step 2: In the Devices screen select Project.

Step 3: Next select the Add Wireless Display option. Your laptop will now search for compatible devices. Look for a display that matches the brand and model number of your TV.

Step 4: Once you have selected the correct TV option, your laptop screen will be mirrored to the TV

How to watch from my TV with my Android Device

Screen mirroring without an internet TV box from an Android Device

If you don’t have a Chromecast or Amazon Fire TV Stick, you may still be able to mirror your devices screen. Whether you can will depend on which TV, smartphone or tablet device you own. Newer TVs have screen mirroring software built in.

How to stream:

Step 1: You will usually need to head into your network menu to enable screen mirroring.

Step 2: Select Display & Sounds, followed by Enable Display Mirroring / Wireless Display.

Step 3: Your phone or tablet device will also need screen mirroring capabilities. Different manufacturers have different names for it. Typically, you’ll find screen mirroring in the quick access menu or in the network settings in your device. The name of the screen mirroring in popular devices is:

• Huawei -  MirrorShare
• Samsung Screen Mirroring or Smart View
• HTC HTC Connect
• Sony Screen Mirroring
• LG Miracast

Step 4: Once you have enabled the screen mirroring on your device, connect your device to the TV and your device’s screen will now be mirrored to the TV.

Can I test a video in advance?

Yes.

We have set up a page designed to allow you to try out the equipment you will use to watch our events.

View test event

Is there technical support available?

Yes.

You can send an email to tickets@perthfestival.co.uk.

We will shortly be offering a live online Chat service that will be available over the time of each broadcast.

I've forgotten my login details

If you can remember the email address that you used to make your booking you can reset your password here: New Password.

A new, temporary password will be sent to the email address that is your username. If the email does not arrive do check 'spam' and 'junk' folders.

If you cannot remember your username it is the email address that you used to sign up for the festival. You may be able to find that email by searching in your email account for 'Registration from Perth Festival Of The Arts'.

The video looks blurry - how do I change the resolution?

On the right hand side of the video player, you will see some icons (as below). Click the icon that looks like a spanner and you will see a list of options relating to video quality. For the highest resolution, select 1080p. 

When do tickets go on sale?

Tickets for Perth Festival of the Arts 2022 will go on sale in early spring 2022. Friends of the Festival can buy tickets one week prior to the public sale. To take advantage of this exclusive sales window, become a Friend for just £15.

How do I book tickets?

Our box office will open in early spring 2022. The website will be updated with ticket links for each show at that time. 

What concessions or discounts do you offer?

Each event is different. Some of our events are free, with no reservations required. Other events are free but tickets must be booked in advance. Some events offer reduced tickets for registered disabled, registered unemployed, students and children under 16. Please check each individual event for ticket information. Our 'Best Friends' of the Festival are eligible for multi-buy discounts when they buy tickets for 4 or more events at one time. Click here for details. 

How can I find out if an event is sold out?

We will update the individual event page on our website when a show is sold out. We do not operate a waiting list. 

Can I return tickets?

We do not take returns, offer refunds or operate a waiting list.

How do I become a Friend?

Visit our Festival Friends pages to find out more.

Is there a limit on the number of tickets I can buy?

Multi-buy discounts for 'Best Friends' are limited to 4 tickets per event. Otherwise, there is generally no limit, within reason. Very occasionally, we may choose to limit the number of tickets available to each individual for very popular concerts. 

How do I sign up to your mailing list?

You can sign up for our e-newsletter online by completing this form